Human resource management strategies and processes 7th edition

While some employees may require a firm and professional approach others will respond to a more informal and softer approach. To understand these, especially as an entrepreneur or an HR professional get a sound introduction to human resource concepts that can help you communicate effectively with each team member on a productive level.

Here are some great tips on how you can manage effective communication in the workplace. Any true leader knows the value of relationships with their team. It is the same for an HR professional too. Employees who feel that their bosses genuinely take good care of them and treat them as individuals with trust, respect and support tend to perform better and work with initiative.

If they feel like they are just another face in the crowd, they will have no real relationship with you that gives them incentive to perform.

Some of the main components of good relationships at work include;. If you want to know why good working relationships are important and how you can build them, this blog will be of help to you. Great HR revolves around letting employees reach their full potential. When employees are offered opportunities to learn and grow their level of creativity, skill and independence will be broadened. If you want to help your business grow, educate yourself first about effective HR administration and then facilitate your team to learn and develop continuously.

These trainings should ideally be scheduled within working hours ideally so that employees can take part conveniently. Want to plan a staff training? Here are some helpful pointers to get you started. Your teams should be encouraged to communicate openly with team members and share ideas.

Introduce the concept of brainstorming and give them team incentives that motivate them to open up and work together. Dynamic capabilities are the abilities of an organization to adapt and renew its competencies in accordance with a changing business environment.

Competitive advantage of an organization includes the characteristics that enable it to earn higher rates of interest on its investments than its competitors.

Opportunities and threats are environmental conditions external to the firm that have limited benefit and are harmful to the organization. SWOT analysis refers to the systematic and regular monitoring of environmental factors influencing the organization. Establishing the mission, vision, and values is the first step in strategic planning.

Examples of tangible assets are human capital, reputation, goodwill, trust, and copyright. Business strategies are concerned with the long-term view of the organization.

A strategy is a planned process whereby organizations can map out a set of objectives and methods of meeting those objectives. Corporate strategies focus on one line of business: building a strong competitive position.

What is a corporate strategy? Identify the three major corporate or organization-wide strategies outlined by the authors in your textbook and discussed in class and provide examples of each. These strategies are usually focused on long-term growth and survival goals. Compare and contrast corporate and business strategy.

What is the difference between the two? Business strategy involves building a strong competitive position as opposed to determining if this is the business to be in.

Business strategy is an action plan for managing one line of business. What business should we be in? Should we compete by offering products at prices lower than those of the competition or by offering the best service? List the steps from initial planning to end stages in strategic planning. What are some of the benefits of strategy formulation to organizations? Identify and briefly describe five benefits. Compare and contrast the HRM practices of a company using a low-cost provider strategy with one using a differentiation strategy.

ANSWER: Low-cost providers provide a product or service at a price lower than that of its competitors while appealing to a broad range of customers. A major emphasis with this type of strategy is to reduce cost; therefore, contingent workers are recruited and paid minimal hourly wages. There is a high turnover of staff and minimal on-the-job training. There are minimal opportunities for career growth and advancement.

Businesses using a differentiation strategy seek to differentiate their products in ways that will appeal to a broad range of buyers.

More staff training may be required in businesses employing this type of strategy. There is more emphasis on product knowledge and customer service. There may be more opportunities for advancement in this type of business.

Cupcasions is a small bakery that crafts and sells gourmet cupcakes and cakes. Besides scanning and monitoring its external environment, the managers also consider what competitive advantage the organization possesses—that is, what characteristics enable them to generate more value for customers at a lower cost, thereby earning higher rates of profit than its competitors.

List the three categories of resources and describe one example of a resource that Cupcasions would have that would allow them to perform more effectively or efficiently than its competitors.

Examples are land, inventory, building, location, cash, and technology. List these four criteria. With the information from external environment and internal competence analysis, managers can summarize the conclusions using a SWOT analysis. What is a SWOT analysis? A strength is something that a company does well or an attribute that makes it more competitive. A weakness is something that an organization does poorly, or a condition, such as location, that puts it at a disadvantage relative to competitors.

Opportunities and threats are environmental conditions external to the firm that may be beneficial or harmful. Describe one step in the strategic planning process. Identify an organization you are familiar with such as from your work experience or from the course textbook. Provide an example of how your chosen organization performs the one strategic planning step. By scanning and monitoring technology, laws and regulations, the economy, sociocultural factors, and changing demographics, managers can make reactive and proactive changes to the strategic plan.

Concepts of strategy are numerous. Describe two. ANSWER: Strategy: A declaration of intent Strategic intent: A tangible corporate goal; a point of view about the competitive positions a company hopes to build over a decade Strategic planning: The systematic determination of goals and the plans to achieve them Strategy formulation: The entire process of conceptualizing the mission of an organization, identifying the strategy, and developing long-range performance goals Strategy implementation: Those activities that employees and managers of an organization undertake to enact the strategic plan and achieve the performance goals Objectives: The end, the goals Plans: The product of strategy, the means to the end Strategic plan: A written statement that outlines the future goals of an organization, including long-term performance goals Policies: Broad guidelines to action that establish the parameters or rules Why or why not?

What criteria is required for organizations to achieve competitive advantage through their human resources? The resources must be: a. Tentree Apparel is an example of an organization that is making strategic decisions in its attempts to become profitable. Describe two concepts of strategy that Tentree Apparel is using. ANSWER: A few concepts include: Strategy: A declaration of intent Strategic intent: A tangible corporate goal; a point of view about the competitive positions a company hopes to build over a decade Strategic planning: The systematic determination of goals and the plans to achieve them Strategy formulation: The entire process of conceptualizing the mission of an organization, identifying the strategy, and developing long-range performance goals Strategy implementation: Those activities that employees and managers of an organization undertake to enact the strategic plan and achieve the performance goals Objectives: The end, the goals Plans: The product of strategy, the means to the end Strategic plan: A written statement that outlines the future goals of an organization, including long-term performance goals Policies: Broad guidelines to action, which establish the parameters or rules.

Pearson offers affordable and accessible purchase options to meet the needs of your students. Connect with us to learn more. As a Founding Professor at Florida International University, Dessler served for many years in its College of Business as Professor of Business, Associate Dean, and Chairman of the Management and International Business department, teaching courses in human resource management, strategic management, and management.

For the past few years, Dessler has focused on his research and textbook writing, and on giving lectures, seminars, and courses in Asia and around the world on topics including strategic management, modern human resource management, evidence-based human resource management, and talent management.

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Gary Dessler, Florida International University. Description For undergraduate and graduate courses in human resource management. The focus of this text is to make the information relevant to students of management—not just those who will specialize in human resources.

In pages and 10 chapters, this text covers the broad spectrum of basic HR practice, concepts, and techniques by distilling the essential HR material that the larger books contain and giving professors a more concise option to work with.

Making the connection —Realism. The end-of-chapter material also includes case incidents and 5 comprehensive cases to help students make the connection between theory and real-world application. Dozens of new topics.